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F.A.Q.

What are you doing? What services do you provide?

Our company has been in the academic writing business for several years. We render outstanding assistance with writing projects, essays, papers, dissertations, etc. You can use our services and products as an academic help or simply as an alternative source of relevant research information. If you have any questions, please, feel free to contact our support representatives. We have many professional writers working for us. Only MA and Ph.D. writers work in our team. We are always ready to provide outstanding help in writing!

Are your papers plagiarism-free?

We check all papers for plagiarism, before they are sent to you. Certainly, we realize that only reliable programs can guarantee 100% absence of plagiarism in your paper. We have our own system of plagiarism detection, so we can state with confidence that your paper will be free of plagiarism. At your request, we can send you a free-of-charge plagiarism report stating that your order is original. At the same time, you should deliver a valid report on plagiarism on your part if you think that your paper is plagiarized. If you order editing or proofreading services, you are fully responsible for delivering plagiarism-free papers. We are not responsible for plagiarism found in the papers that were provided for corrections only. Only the units of paper produced by our writers are tested for authenticity. Please, make sure that the paper you submit for editing is plagiarism-free.

How do you send the completed paper?

You will have your completed paper uploaded in your personal interactive area. We can also send the paper directly to your email. You will receive a MS doc attachment of the completed order. In case of a few files, they will delivered in a zip file. If you still feel that you need your paper to be adjusted and changed, you can always request a free revision within two days after deadline of the paper has passed. The writer will always assist you with your requests. However, you cannot change the initial instructions in order to be eligible for our free revision option.

Who will write my paper? Do you have any specialized writers?

We have writers working for us around the globe. All of them have completed MA and Ph.D. graduate programs. We have a very sophisticated hiring and selection procedure, which every candidate for the writer's position has to pass. Each applicant must pass a series of tests, write an application essay, attend an interview, and fill in a number of surveys to become our employee.

Every time our customers place a new order, we check its requirements to choose the most professional writer. We have writers who work on specialized papers and projects, including mathematics, finances, biology, chemistry, ecology, and others. Feel free to contact us, when you have questions about our writers. You can always request a free quote, which is a better option if you need guarantees that we will find the most suitable writer for you. This service is absolutely free.

You can also choose the writer from the following categories:

? ESL- Non-native English writer

? ENL- Native English writer

In case all ENL writers are busy, do not get scared if you get an ESL writer to process your order. All our ESL writers have the TOEFL level of the English language, which means you will receive the highest-quality paper in due time.

What about prices?

Our prices are absolutely affordable. They start at $12.99 per page! Our pricing policy is one of the most flexible and affordable for customers!

The final price for your paper depends on the deadline (urgency), the academic level you choose, the number of pages you order, and the complexity of order.

Please, check our PRICES page for more detail.

We have spent a lot of time designing our pricing strategy to make our services affordable to customers. Moreover, with Essays-Experts.com, you can always ask for a discount Please go to our Discounts page to see what discount you may be entitled to. We will find the best proposition for you!

We constantly update our policies, so it is better if you monitor these changes and contact our support in case of any questions.

Do I own my paper? What can I do with it?

We focus primarily on providing professional academic writing help. Thus, you can use the paper we write for you as a reliable source of additional information on your topic. You can use it to develop a better idea about your future project. Our papers have been particularly helpful for dissertation-writing students. After you order is completed, it will uploaded into your account. You are free to download it anytime. At your request, we will delete all the ordered assignments from your account. You can be confident that you have an original paper, which is only yours!

Can I communicate with the writer?

When it comes to communication, please use your interactive area. You can send a message directly to the writer providing him/her with the necessary clarifications. If the writer does not answer your questions, please get in touch with our support representatives. You can also contact us by phone or via our live chat.

We are available 24/7.

Can I have any discount?

You can contact our support representatives in case you are looking for a discount. You may also check our website page ("Discounts") for any updates.

What about getting my money back? What if I am absolutely dissatisfied with a paper?

Of course, at times, customers can be totally dissatisfied with the quality of the finished paper. However, it happens quite rarely. That is why we have developed a refund policy to make our service more convenient and reliable. Please, note that only few existing companies guarantee 100% refunds.

You can request a refund if you think that the writer have not followed your guidelines. a refund application can be submitted within 14 days after the deadline has expired. Do not forget to send us reasonable comments on refund. Your case will be analyzed in detail. You will get a clear response from our Refund Department within a few (3-4) business days.

What about a free revision?

With our company, you have an opportunity to get a free revision. In case changes are needed, you are free to request a free-of-charge revision within two days after deadline expiration if your paper consists of 1-19 pages. In case your work comprises of 20 or more pages, it can be revised within 30 days after the set timeframe passed. When applying for a free revision, you should not make any changes in original guidelines. Otherwise, you will have to place additional order to compensate writer's work.

If the free revisions period has passed, you will have to provide additional payment to incorporate any changes into your paper.

Please, use your interactive area to send a revision request to the writer.

What if I need to upload any additional materials? Can the writer do my essay without them?

It is necessary to provide all information about the order when placing it on our website. It means that you should indicate the type of assignment you need, its topic, word count, formatting style, educational level, and the timeframe according to which your order has to be completed. In case there are files containing additional information about your order, feel free to attach them to the order. Please remember that our writers work with original customer's guidelines. Therefore, if you have provided inaccurate data and want to resubmit them, you will be required to place an additional order to give our writer a compensation. Bear in mind that you can change instructions only before we assign the writer to your order. However, you can send additional material for your assignment if your specialist asks for it.

Please, feel free to contact our support representatives if you face problems uploading the files.

How do I know you are confidential?

Confidentiality is one of our top priorities. We never disclose or share clients' private information with the third party. No one can access and use your personal information, except for our service support. In order to make our communication quick and effective, you will have to provide us with a valid email and phone number. We may contact you to clarify some issues of your assignment.

How do you format your papers?

We check the instructions for every order. Our writers can format the paper in any way needed. We follow the basic standards of quality, and the following formatting is available:

  • MLA
  • APA
  • Harvard
  • Chicago/Turabian
  • Other

Our standard page is at least 300-words long, double-spaced, with 1-inch margins on all sides and written in 12 point Times New Roman.

Is there any chance I could pay a lower price for my paper?

If you want to pay less, you should place your order in advance. The longer the deadline is, the smaller sum of money you will pay for your order.  Note that when your want to use our services, you should always choose an appropriate academic level. You should know that the price for your order depends not only on the number of pages, but also deadline, writing level, and the complexity of instructions. An average page has 300 words and is written in 12 point Times New Roman, double-spaced.

Why is your service better than others?

We have spent at least a decade working in the academic writing industry. We have vast experience of providing superior papers and full customer support. With our company, your personal information is kept confidential and secured from any risks. We will deliver your paper according to your indicated deadline. We do not tolerate plagiarism, so all our papers are written from scratch. We will assign the most professional writer to work on your project. We have a large number of writers working for our company, so there is always someone available to work on your assignment. You can also ask for a free revision within two days after deadline expired if you need your paper to be changed. Moreover, you can also apply for a refund in case the writer has not adhered to your guidelines. If you still have questions, please, visit our webpage at Essays-Experts.com.

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